FAQs
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BTOM Projects provides property maintenance and renovation services across Sydney's Eastern Suburbs, Lower North Shore and Inner West, including:
Eastern Suburbs: Bondi • Coogee • Randwick • Paddington • Darlinghurst • Double Bay • Rose Bay • and nearby suburbs.
Lower North Shore: Mosman • Neutral Bay • Cremorne • North Sydney • Crows Nest • and nearby suburbs.
Inner West: Strathfield • Burwood • Homebush • Concord • Ashfield • Five Dock • and nearby suburbs.
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Absolutely. We work with real estate agencies and property managers, as well as private homeowners and landlords.
For agencies and property managers, we specialise in end-of-lease repairs, pre-sale refreshes, renovations and ongoing property maintenance. We understand the access, scheduling and reporting requirements that come with managed properties.
For private homeowners, we provide the same premium workmanship and clear communication, whether it's a repair, a refresh or a full renovation of your kitchen, bathroom, laundry or home.
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Absolutely. BTOM Projects supports Airbnb hosts and short-term rental owners across Sydney's Eastern Suburbs, Lower North Shore and Inner West.
We handle fast-turnaround maintenance, guest-ready repairs, furniture fixes, painting and quick refreshes between stays, plus upgrades to kitchens, bathrooms and laundries when it's time to lift the property.
Our focus is clean workmanship, reliability and quick response times, keeping your property guest-ready and looking its best.
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Where a call-out is required, a $150 + GST call-out fee applies to cover travel, assessment and preparation time.
If you proceed with the quoted work, this amount is credited toward your final invoice.
If the quote is not accepted, the call-out fee remains payable to cover the inspection and time spent on-site.
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We take on everything from small repairs and ongoing maintenance through to full renovations, including kitchens, bathrooms, laundries and whole-unit refurbishments. Every project is quoted upfront with a clear scope of work.
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Yes, we're fully insured and operate in line with NSW licensing and compliance requirements for property maintenance and renovation work. Safety and compliance are always prioritised.
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We aim to respond to all enquiries within 24 hours and can usually schedule maintenance and smaller repair jobs within 3-5 days. Larger renovation projects are scheduled once the quote is accepted, and we'll confirm a start date with you upfront.
For urgent or same-day call-outs, we'll do our best to accommodate you. A surcharge applies for priority bookings to cover out-of-schedule travel and rapid response time.
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Yes. Wherever possible, we use low-VOC paints and finishes, reclaimed materials, and energy-efficient fixtures such as LED lighting and water-saving tapware.
We also keep waste to a minimum by repairing rather than replacing where it makes sense, and we remove all trade waste from site on completion. If sustainability is a priority for your property, let us know when you enquire and we'll recommend suitable options for your project.
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We combine premium workmanship, eco-conscious practices and real-estate-level professionalism. You get quality results, reliable communication, and clean, organised job sites every time.